Sharing Best Practices in Gaining New Clients
PNODN is building a supportive learning community of professionals seeking to make an impact in the greater Seattle community through use of various Organization Development practices.
PNODN Member, Chris Grivas, asked for some special sessions on how to get clients and will co-facilitate with me.
In this free session, please come prepared to share a story about your best experiences in discovering potential new clients. When picking a story about finding a new client, please try to think of one where you got the work through another means than word-of-mouth.
Using an Appreciative Inquiry approach, we will listen to people’s stories and identify successful practices. Then each will reflect on -
Come join us for a journey of supporting, discovery, sharing, and learning as we help each other navigate the difficult terrain of finding new work.
Come and join us!
This community of practice is specifically for organization development practitioners. We loosely define that to mean anyone who is internal or external and is regularly part of helping to manage or drive change.
The Pacific Northwest Organization Development Network (PNODN) is coordinating Communities of Practice for OD professionals. The purpose of this group is to offer opportunities for OD professionals or anyone leading projects or change initiatives in the greater business community to come together with like-minded practitioners to consult with each other, learn socio-technical components of change, share best practices, and develop through collaboration.
Learn case study presentation frame
Learn socio-technical aspects
Establish the 6 month calendar
Establishing the next few months of case study presenters
Communities of practice are limited to 10 participants. Sign up now to ensure your spot!
About Your Instructor/facilitator
Chris Crosby is the President of the Board at PNODN. He is also a consultant and author of three recent books, Strategic Organizational Alignment, published in 2017, and Strategic Engagement Volumes One and Two, out this year. He is first and foremost a practitioner with internal and external experience. He has held an adjunct faculty position at Saybrook University/Leadership Institute of Seattle and guest faculty at Martin University in Indianapolis.
Chris is an expert in systems thinking applied to the workplace. He uses his unique understanding of systems thinking and authority in the workplace to create organization alignment, implementation structures, and people processes for various forms of organization change. He also develops leadership programs for various clients. His programs utilize a unique industry adapted Skills Training Group (T-Group) as his primary experiential learning method to train leaders to engage their workforce in such a way that builds ownership, alignment and ultimately better business results.
$200 Members/Students when pre-paid & per-registered
$320 Non members
Walk ins are not allowed for communities of practice.
7:30 - 8:00 am - Arrival, Registration & Opening
8:00 – noon - Beginning Session
Please be aware that our training's could be recorded or photographed.
Online registration closes two days prior to the first session or when the community of practice is full.
Consider joining PNODN - members savings over the course of the year are substantial!
Project managers are rarely trained in systems theory related to work and often miss key elements around the people dimension of project management. Chris spent four years full time making sure these elements were attended to during a world wide software implementation. Those elements are what one may call the socio-technical aspects of a project. Socio-technical includes how to 1) link people together who work in different departments (for some businesses that could mean different cities or even countries) and 2) gain clarity of task components, decision making, and sponsorship (as defined in Chris's first book, Strategic Organizational Alignment). Project managers often create timelines with little interaction with the people who will complete the tasks. They rarely have the assigned resources interact using a group process to analyze potential pitfalls and create actions to overcome them.
Additionally, effective project managers must be experts at noticing and managing conflict moments. They must be self-aware and disciplined enough to not slip into their typical conflict pattern or slide into victim behavior.
Participants must bring a current project or initiative to the training to analyze and build strategies for success.
At the end of the presentation, the participants will:
Learn core socio-technical components of any project or initiative.
Recognize and use Socio-technical components.
Analyze a current project or initiative and develop strategies to increase implementation success.
This training is limited to 20 participants. Sign up now to ensure your spot!
About Your Instructor
Chris Crosby is the President of the Board at PNODN. He is also a consultant and author of two recent books, Strategic Organizational Alignment, published in 2017, and Strategic Engagement, a two volume set, is out this year. He is first and foremost a practitioner with internal and external experience. He has held an adjunct faculty position at Saybrook University/Leadership Institute of Seattle and guest faculty at Martin University in Indianapolis.
$25 Members/Students when pre-paid & pre-registered
$40 Non members/Walk in
12:30 - 1:00 pm Arrival, Registration & Opening
1:00 – 3:00 pm Training
Please be aware that our training could be recorded or photographed.
Online registration closes two days prior to the training. PNODN encourages pre-registration to allow the instructor to prepare for the training. Space is limited, walk ins at the door will only be accepted if there is availability.
Organizations are focusing on generational differences to avoid conflict, attract and retain the next generation of the workforce. However, research demonstrates stereotyping generations may actually be hurting, not helping, multi-generational work groups. This session focuses on re-framing generation generational differences as a diversity and inclusion issue by applying a systemic approach and lens to understand generational shifts. The attendees can participate in an experiential workshop designed to apply the information into their own work groups and organizations. At the end of the presentation, the participants will:
This training is limited to 25 participants. Sign up now to ensure your spot!
Kim Arellano, PhD. is an Organizational Systems Transformation consultant (OD) and Executive Coach working to help organizations create a human centered workplace designed for innovation, creativity and success. She 19 years of experience in the high-tech industry and 10 years as an executive consultant and coach to bring practical application of scientific psychological ideas to clients as well as sustainable education solutions in the subject of leadership.
In addition to transformative training and education programs, Kim is an expert about the generational shift now influencing significant transformation. She has contributed to NPR and had published articles on the subject of the next generation in the workplace. Her dissertation research; “Millennial Leadership Experience and Development Needs for Manufacturing 4.0”, has contributed to several development programs, keynote presentation and workshops such as the Next Generation of Generational thinking.
Certifications, Education and Affiliations:
Ph. D. in Organizational Systems Transformation and Leadership from Saybrook University. Professional in Human Resources (PHR), Masters of Science in Psychology, and B.S. degree in Human Services Management. Member of several industry organizations including; SIOP, SHRM, PNODN and AHP. Certified Pathwise Trainer and Advisor. Certified Trainer for AchieveGlobal - Leadership and Customer Service.
$50 Members/Students when pre-paid & pre-registered
$80 Non members/Walk in
12:30 pm - 1:00 pm Arrival, Registration & Opening
1:00pm – 5pm Training
OK Southenders! Ready for causal conversation about OD? Join PNODN president Chris Crosby and new member Traci Tolliver for two hours of casual networking, conversation, and community building.
Anthem Coffee & Tea will host an event for PNODN friends and members between 10am and Noon, on Saturday, December 8th.
This Event is Free! and open to anyone interested in sharing Organization Development (OD) thoughts, and experiences and being supported in their journey.
Where: 3609 Market Pl W #101, University Place, WA 98466
The work of OD can be challenging and exciting. Don't miss the opportunity to have meaningful conversations with your colleagues, share insights, and build our OD community.
In 2013, in response to an unfavorable employee survey and the Mayor’s initiative to increase respect across all City Departments, the Public Works Division of the City of Kent embarked on an employee generated initiative to increase their voice in the workplace. With support from the top and a consulting resource, a core group built a change initiative that, 5 years later, continues to receive high marks from employees, management and the City Council for its hands on approach at engaging employees in policies and practices that optimize retention, productivity, engagement, professional development and citizen appreciation. The initiative has built a cadre of internal facilitators and is being used as a workplace transformation model across the City.
Along with their external consultant, a few representatives from the Steering Committee for “Powered by Public Works” will share their story about what they have accomplished, how they got there, and what it takes to make it sustainable. They will share the difference it has made to them, to their departments and to the citizens they serve. And they will engage with the PNODN audience to discuss ideas for how to take their new workplace culture to the next level. Please join us to hear about this culture change success!
About Your Presenter
Janice (Jan) M. Monti is a leadership coach and organizational change consultant. Her culture change initiatives are built on a three-part model of creating a clear and compelling picture of the future, developing a strategy to get there, and internalizing the discipline & practices required to stay the course. She formed The JANUS Group in 1991 to support leaders and teams across all industries. She has a background in Executive Education and was the founding Director of the Executive MBA Program in the Foster School of Business at the University of Washington. She is also a coach in The Executive Leadership Program, Albers School of Business, Seattle University.
You can find her at www.janusgp.com
$15 Members when pre-paid & pre-registered
$20 Non members when pre-paid & pre-registered
$20 Walk in rate for members
$25 Walk in rate for non members
$10 for students/seniors pre-registered or walk in
We are not able to offer refunds after the Friday prior to the meeting. Substitutions are welcome.
6:00 - 6:30 pm We gather – Arrival, Registration & Opening (Refreshments served)
6:30 – 8:00 pm Topic Presented
8:00 – 8:30 pm We wrap up, evaluation, & closing announcements
Please be aware that our meetings could be recorded or photographed.
Online registration closes the Sunday prior to the meeting. PNODN welcomes and encourages walk ins at the door where the walk in rates will be:
Consider joining PNODN - members can save up to $10 per meeting - that's up to a $90 savings for the year.
Based on William Bridge’s work on managing transitions.
Change is situational and happens with or without people transitioning.
Transition is psychological and is a three-phase process where people gradually accept the details of the new situation and the changes that come with it.
• Learn from and be supported by others who are experiencing transition
• Identify responses to the phases and common emotions associated with personal transition
• Apply tools and resources to more effectively manage my own transitions
• Develop an action plan for managing my own transitions more successfully
About Your Facilitator
Joe Macias is a human resource professional with extensive experience in the health care, manufacturing, public utility, and non-profit sectors.
One of Joe’s current community clients is MultiCare Health Systems where he serves as a Leadership Development Consultant and Coach to various hospitals and clinics.
Joe previously served in a variety of human resources, organization development, and leadership development roles with World Vision International. He designed and implemented leadership development and organization development programs in over 20 countries during his time with World Vision. Prior to World Vision, Joe served in a variety of human resources and organization development roles with Southern California Edison.
Joe has a Bachelor of Science degree in Business Administration and a Master of Arts degree in Management, both from the University of Redlands, in Redlands, California. He is an adjunct faculty member with Northwest University in Kirkland and Eastern University in Pennsylvania. Joe has served on a variety of church and other non-profit boards.
2:30 - 3:00 pm Arrival, Registration & Opening
3:00 – 5:00 pm Training
Barry Oshry - From Seeing the Possibilities of Organization to Seeing the Possibilities of Culture - Live Via Zoom
Barry Oshry, in a Live session on Zoom, traces the arc of his work over the past four decades from his fundamental work with organizations to his most recent work focused on the meeting of disparate cultures.
“Underlying all my work has been the following: We humans are the most social of social creatures, members of the widest variety of social systems. Yet, we are blind to how the structure and processes of these systems shape our consciousness. And that blindness is costly to ourselves, our relationships, and our systems. My work with organizational life and, more recently with the meeting of cultures, has been to transform system blindness into system sight as a means of opening up new creative and productive possibilities.”
Barry is a thought leader in the workings of human systems and a pioneer in the development of high-impact experiential education programs. His six-day Power Lab has provided transformative experiences for organizational and institutional leaders from across the globe, and has been the subject of the prize-winning documentary, Power Lab: Living in New Hope.
$20 Members pre-paid & pre-registered
$25 Non members pre-paid & pre-registered
$25 Walk-in member rate
$30 Walk-in non-member rate
$15 student rate
6:00 – 6:30 pm Gather – Registration & Opening Comments (refreshments served)
6:30 – 8:00 pm Presentation
8:00 – 8:30 pm Wrap up
Please be aware that our meetings may be recorded or photographed.
Many practitioners think of brainstorming as the act of generating ideas. The generation phase is but one step in an effective brainstorm sequence and in fact can pose a challenge if the practitioner does not use a structured approach. Come learn a complete sequence of brainstorming that is highly structured an applicable to all workplaces. The sequence is practical and powerful and, once learned, can be used in full or in part on an ad hoc basis to help any group quickly manage a list of items. If you have ever 1) seen a group generate a list of problems, yet fail to reduce them to a manageable list of actions, 2) seen a group use votes rather than logic to determine their course of action, 3) heard a leader say, “Well it looks like we are all in agreement that X is the course of action” without really knowing the differing beliefs in the group, and found yourself frustrated and not sure what to do, then the following sequence is what you need. It provides simple ways to resolve such dilemmas.
By learning this sequence of brainstorming, you can quickly reduce lists, balance votes with constructive conversations and clear decision making, and get rapid feedback on what options the different members of the group think are the most critical.
Lead any group through a highly structured sequence that includes distinct steps and ground rules to ensure a vetted list of actions.
Identify and direct any group that gets stuck at any stage while working with a large list of items.
Sequence can be used in part or in whole depending on your situation.
Chris Crosby is the President of the Board at PNODN. He is also a consultant and author of two recent books, Strategic Organizational Alignment, published in 2017, and Strategic Engagement, out this year. He is first and foremost a practitioner with internal and external experience. He has held an adjunct faculty position at Saybrook University/Leadership Institute of Seattle and guest faculty at Martin University in Indianapolis.
9:30 - 10:00 am Arrival, Registration & Opening
10:00 am – 12 noon Training
Please be aware that our trainings could be recorded or photographed.
Some OD/OE Consultants and Coaches know a great deal—and even have highly-developed skills—but are not as effective as they could be. Why? Because, regardless of the skills and theories you have mastered, they all get translated through who you ARE as you put them into practice. Lao Tzu said it this way in 600 BCE:
Those who know much may be wise, but those who know themselves are even wiser. Those who are master over many may be powerful, but those who are mastering themselves are more powerful still.
Those who know much may be wise, but those who know themselves are even wiser. Those who are master over many may be powerful, but those who are mastering themselves are more powerful still.
In this intensive 90 minute experience, John Scherer, a 40-year OD/OE veteran and one of America’s leading innovators in personal and professional development, will introduce you to one simple but profound principle that will help you master yourself and deepen your practice. You will find:
John Scherer has been a thought leader in OD since 1968, combining his background as a Gestalt therapist with his natural abilities as a group and large scale change facilitator. His clients have included business executives and their organizations from around the world, including GTE, Boeing, Siemens, van Melle, The Government of Canada, and many others, especially in Central/Eastern Europe where he has been based since 2008. He was co-creator in 1973 of the first truly competency-based graduate program in applied behavioral science (LIOS) and is a pioneer in the movement that shares the name of his 1993 book, Work and the Human Spirit. His 2008 book, Five Questions that Change Everything, has been called ’The best business self-help book ever written.' Based now in Warsaw, Poland, he has published numerous articles in the areas of leadership, change and conflict. In 2012 John was named to Steven Covey’s list of America's Top 100 Personal/Leadership Development Thought Leaders, and in 2016 John was the recipient of ODN’s Lifetime Achievement Award. His 2010 presentation to his Alma Mater, Roanoke College, was selected by NPR for their list of ’The Best 100 Commencement Addresses. Ever.’
Students of organization development (OD) are “sold a bill of goods.” They are taught methods and cases involving transformational change, which is brought about by cutting-edge OD practices—such as appreciative inquiry, future search, Theory U, and deliberately developmental organizations (DDOs). Yet, when these newly-minted practitioners land inside organizations, they find they are asked only to do training, facilitation or coaching.
Most clients and HR professionals see OD as just another HR service. Internal OD staff are usually housed in HR departments; external consultants’ contracts are often brokered by HR. Some HR staff fashion themselves as OD consultants but with little or no training, mentoring or supervision. These confusions dilute the definition of OD and degrade the promise and results of OD work.
In this interactive session, we’ll explore the differences between “transactional and transformational OD” and how the distinction can help focus us and others on the immense possibilities of true OD.
$10 for students pre-registered or walk in
What does leadership have to do with OD? Everything.
Bringing 35+ years of experience as an organizational leader, internal consultant, external consultant, and leadership coach, Gloria Burgess will explore relevant intersections among these diverse roles in mobilizing and leading systems change and transformation.
Gloria will include examples of her work as a leader and consultant in diverse contexts, examples at the individual, organizational, and national level. She will also discuss one of her recent books, Flawless Leadership: Connecting Who You Are with What You Know and Do.
A pioneer and innovator in leadership formation and development and organizational dynamics, Dr. Gloria J. Burgess, is also an acclaimed poet, speaker, and author. As a leadership and OD scholar-practitioner, Gloria serves as faculty in executive and transformational leadership at University of Washington, Seattle University, University of Southern California, Trinity Clergy Project, and IEDC School of Management in Bled, Slovenia. Last year was the 10th anniversary of her groundbreaking book, Dare to Wear Your Soul on the Outside, which Dr. Warren Bennis hailed as “an original, powerful, and inspirational work that should be required reading for all serious students and practitioners of leadership.”
Discover more about Gloria at www.GloriaBurgess.com.
"PNODN" is a 501(c)3 non-profit organization.
PO Box 46107, Seattle, WA 98146