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  • PNODN Nov 2016 Monthly Meeting~Resolving Conflicts during Rapid Change

PNODN Nov 2016 Monthly Meeting~Resolving Conflicts during Rapid Change

  • 14 Nov 2016
  • 6:00 PM - 8:30 PM (PST)
  • Mercer Island Community and Event Center


  • PNODN Member who has pre-registered
  • Anyone who is not a current PNODN member
  • When you purchase a PNODN membership right now, you can also pay to attend the meeting at the member rate of $15. One click to savings!

Registration is closed

Resolving Conflicts during Rapid Change

Wallace Wilkins, Ph.D.

During these rapidly changing times, differences in personality, values, habits and ego can escalate into co$tly conflicts. Many organizational leaders avoid conflicts, hoping they will magically go away. Their preference to avoid conflicts is what permits long-standing disputes to fester. This reduces profit, jeopardizes workplace morale and productivity, impedes service to customers and other stakeholders, and sets the stage for grievances and litigation. These costs are preventable when OD professionals take the initiative to approach and resolve conflicts.

In this interactive workshop, you’ll learn specific steps to resolve your own conflicts, as well as initial steps that can prepare you to mediate conflicts among your supervisees and co-workers:

  • Learn the primary reason why conflicts last so long
  • Identify the two unaddressed issues that underlie most conflicts
  • Engage ornery people in direct dialog
  • Apply the ground rules used by successful mediators
  • Trade retaliatory actions for conciliatory gestures
  • Stay engaged even when you and others become upset
  • Resolve your conflicts without waiting for a mediator to intervene

Wallace Wilkins, Ph.D., serves as clinical psychologist, conflict mediator and leadership coach. He is Master Trainer and Senior Consultant for the Resolution Resource Center. A graduate of the University of Washington, Wally speaks and writes about powerful strategies for individuals and organizations to create low-stress, low-conflict, high achievement. His coaching strategies focus on reducing angry/aggressive/disruptive behavior.

Wally’s workshops have been well-received nationally and internationally. In addition to previous PNODN presentations, he has presented at Global Congresses of the Project Management Institute and World Conferences of the Employee Assistance Professionals Association. Wally has served organizations in Canada, Russia, Ukraine, Chile and Malaysia. For additional information, visit his website at http://www.Take-Risks.com.



 Join us for networking starting at 6 pm!




$15 Members when pre-paid & pre-registered

$20 Non members when pre-paid & pre-registered

$20 Walk in rate for members

$25 Walk in rate for non members

$10 for students pre-registered or walk in




6:00 - 6:30 pm  We gather – Arrival, Registration & Opening (Refreshments served)

6:30 – 8:00 pm Topic Presented

8:00 – 8:30 pm We wrap up, evaluation, & closing announcements

Please be aware that our meetings could be recorded or photographed.

Online registration closes the Friday prior to the meeting. PNODN welcomes and encourages walk ins at the door where the walk in rates will be:


$20 Walk in rate for members

$25 Walk in rate for non members

$10 for students pre-registered or walk in


Consider joining PNODN - members can save up to $10 per meeting - that's up to a $90 savings for the year.

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