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OD Toolkit Series - Implementation Competency - Socio-Tech components to successful implementation

  • November 19, 2018
  • 1:00 PM - 3:00 PM
  • Smart Building Center - Pacific Tower, 1200 12th Ave. S., Suite 110, Seattle, WA 98144
  • 19


  • PNODN Member who has pre-registered
  • Anyone who is not a current PNODN member
  • When you purchase a PNODN membership right now, you can also pay to attend the training at the member rate of $25. One click to savings!

Registration is closed
Implementation Competency - Socio-Tech components to successful implementation

Project managers are rarely trained in systems theory related to work and often miss key elements around the people dimension of project management. Chris spent four years full time making sure these elements were attended to during a world wide software implementation. Those elements are what one may call the socio-technical aspects of a proj­ect. Socio-technical includes how to 1) link people together who work in different departments (for some businesses that could mean different cities or even countries) and 2) gain clarity of task components, decision making, and sponsorship (as defined in Chris's first book, Strategic Organizational Alignment). Project managers often create timelines with little interaction with the people who will complete the tasks. They rarely have the assigned resources interact using a group process to analyze potential pitfalls and create actions to overcome them.

Additionally, effective project managers must be experts at noticing and managing conflict moments. They must be self-aware and disciplined enough to not slip into their typical conflict pattern or slide into victim behavior.

Participants must bring a current project or initiative to the training to analyze and build strategies for success.  

At the end of the presentation, the participants will: 

  • Learn core socio-technical components of any project or initiative.
  • Recognize and use Socio-technical components.
  • Analyze a current project or initiative and develop strategies to increase implementation success.

This training is limited to 20 participants. Sign up now to ensure your spot!

About Your Instructor

Chris Crosby is the President of the Board at PNODN. He is also a consultant and author of two recent books, Strategic Organizational Alignment, published in 2017, and Strategic Engagement, a two volume set, is out this year. He is first and foremost a practitioner with internal and external experience. He has held an adjunct faculty position at Saybrook University/Leadership Institute of Seattle and guest faculty at Martin University in Indianapolis.

Chris is an expert in systems thinking applied to the workplace. He uses his unique understanding of systems thinking and authority in the workplace to create organization alignment, implementation structures, and people processes for various forms of organization change. He also develops leadership programs for various clients. His programs utilize a unique industry adapted Skills Training Group (T-Group) as his primary experiential learning method to train leaders to engage their workforce in such a way that builds ownership, alignment and ultimately better business results.


$25 Members/Students when pre-paid & pre-registered

$40 Non members/Walk in

We are not able to offer refunds after the Wednesday prior to the training. Substitutions are welcome.


12:30 - 1:00 pm  Arrival, Registration & Opening

1:00 – 3:00 pm Training

Please be aware that our training could be recorded or photographed.

Online registration closes two days prior to the training. PNODN encourages pre-registration to allow the instructor to prepare for the training. Space is limited, walk ins at the door will only be accepted if there is availability.

$25 Members/Students when pre-paid & pre-registered

$40 Non members/Walk in

Consider joining PNODN - members savings over the course of the year are substantial!

"PNODN" is a 501(c)3 non-profit organization.

PO Box 46107, Seattle, WA 98146

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