Log in

Log in

OD Toolkit Series - Manager–Employee Conflict (AKA - Succeeding with "troubled" employees!)

  • March 26, 2021
  • 3:00 PM - 5:00 PM
  • Zoom Meeting


  • Purchase a PNODN annual membership now ($45 value) and gain entry to this and all future events at the member rate. One click to savings!
  • Purchase a PNODN Student/Senior annual membership now ($20 value) and gain entry to this and all future events at the member rate. One click to savings!
  • Thank you for being a PNODN Member
  • Thank you for your support. Please consider becoming a member.
  • For participants who are members of a PNODN partner organization (ATD, PMI, ISDI etc.)

Registration is closed

Manager–Employee Conflict (AKA - Succeeding with "troubled" employees!)

Chris Crosby

This training will be conducted live via Zoom.

"Troubled" means any employee who may lose their job. Yet often employees who are in "trouble" don't know it until it is too late. 

No employee should be surprised when put on a performance-improvement plan. Yet to often in organizations that is exactly what happens.

Join me as I offer a simple model which holds the middle ground between coaching or ignoring and placing an employee on a performance improvement plan.  

This model’s systemic lens holds all accountable. Yes, the employee is not performing, but the boss is also part of the dance. Ignoring that fact hurts an organizations ability to learn. There are many ways both may be contributing to the current outcomes. Come learn a model that provides a clear path to help employees improve and holds both the boss and the employee accountable for success.

Additionally, if this model does not work (and in my experience that is vary rare), then the steps are in place to put the employee on a performance-improvement plan.

You will learn:

  • A step-by-step repeatable process to improve employee performance
  • The difference between individual and systemic ways of viewing employee performance (and why it matters)
  • Systemic factors that hurt performance yet are often overlooked

About Your Facilitator

Chris Crosby is the President of the Board at PNODN. He is also a consultant and author of three recent books, Strategic Organizational Alignment, published in 2016, and Strategic Engagement (Vol I and II), published in 2018. He is first and foremost a practitioner with internal and external experience. He is also an adjunct faculty at Gonzaga University teaching in the change leadership track, and has held an adjunct positions at Saybrook University - Leadership Institute of Seattle and was guest faculty at Martin University in Indianapolis.

Chris is an expert in systems thinking applied to the workplace. He uses his unique understanding of systems thinking and authority in the workplace to create organization alignment, implementation structures, and people processes for various forms of organization change. He also develops leadership programs for various clients. His programs utilize a unique industry adapted Skills Training Group (T-Group) as his primary experiential learning method to train leaders to engage their workforce in such a way that builds ownership, alignment and ultimately better business results.


$25 Members/Students

$40 Non members


2:45 - 3:00 pm   Join Zoom Meeting

3:00 – 5:00 pm Training

Please be aware that our training's could be recorded or photographed.

Consider joining PNODN - members savings over the course of the year are substantial!

"PNODN" is a 501(c)3 non-profit organization.

PO Box 46107, Seattle, WA 98146

follow us

Powered by Wild Apricot Membership Software