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OD Toolkit Series - Employee Empowerment

  • October 25, 2021
  • 3:00 PM - 5:00 PM
  • Zoom Meeting


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OD Toolkit - Employee Empowerment

Chris Crosby

"Clarity of authority is the key to empowerment!"

Businesses have squandered millions on so-called “empowerment programs” and “self-directed teams.” The problem with most: they fail to understand how authority works in systems and, therefore, get lost in slogans instead of action. Decision-making authority is a key ingredient of employee empowerment; inclusion and involvement are also critical so that worker knowledge is utilized and the day-to-day problems are raised. Employees doing the work know the current problems, past failed remedies, and the reasons why.

In this training you will learn how to empower your employees by using a systematic method that strategically delegates greater decision-making authority. Without such clarity of authority, employee empowerment and so-called self-directed teams are doomed to fail, but not due to the usual reasons leaders give: “resistance” or “lack of cooperation.” The reason: in a vacuum without clear roles and accountability, power struggles and confusion develops. There must be clarity of who does what, and who decides what and when, for effective work to get done.

That clarity must be driven through the formal reporting relationships in your organization. In short, that is the legitimate map of authority as represented by each intact work group of boss and direct reports.

At the end of the presentation, the participants will: 

  • Learn the difference between a program and a method to increase employee employment.
  • Understand the do's and don'ts of employee empowerment.
  • Understand the situational realities of employee empowerment.
  • Learn a step-by-step approach to increase employee empowerment

About Your Facilitator

Chris Crosby is the President of the Board at PNODN. He is also a consultant and author of three recent books, Strategic Organizational Alignment, published in 2016, and Strategic Engagement (Vol I and II), published in 2018. He is first and foremost a practitioner with internal and external experience. He is also an adjunct faculty at Gonzaga University teaching ORGL 517 in the change leadership track, and has held an adjunct positions at Saybrook University - Leadership Institute of Seattle and was guest faculty at Martin University in Indianapolis.

Chris is an expert in systems thinking applied to the workplace. He uses his unique understanding of systems thinking and authority in the workplace to create organization alignment, implementation structures, and people processes for various forms of organization change. He also develops leadership programs for various clients. His programs utilize a unique industry adapted Skills Training Group (T-Group) as his primary experiential learning method to train leaders to engage their workforce in such a way that builds ownership, alignment and ultimately better business results.


$25 Members/Students

$40 Non members


2:45 - 3:00 pm   Join Zoom Meeting

3:00 – 5:00 pm Training

Please be aware that our training's could be recorded or photographed.

Consider joining PNODN - members savings over the course of the year are substantial!

"PNODN" is a 501(c)3 non-profit organization.

PO Box 46107, Seattle, WA 98146

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